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Shipping Information

Orders received before 1:00 PM ET Monday through Friday are processed and shipped the same day. Orders placed after 1:00 PM ET Monday through Friday will be processed the following business day. John Hardy does not ship on the weekends or US holidays. Please allow additional processing time during promotional events. Items ordered together may not always ship together. You will receive an email confirmation for each shipment. When placing your order, it will be noted on the checkout page if a signature is required for your order. 

U.S. Shipping

Ground:

Complimentary for all orders. Please allow 2 – 7 business days to receive your items.  Ground delivery to Hawaii and parts of Alaska may take more than 7 business days.  Shipping times are subject to item availability and credit card verification.

Two-Day:

Complimentary on orders over $3,000.  All other orders shipped by Two-Day will be charged a fee of $15.  Delivery occurs in 2-3 business days. Shipping times are subject to item availability and credit card verification.

Next Day:

Complimentary on orders over $10,000. All other orders shipped by Next-Day Air will be charged $30.  Shipping times are subject to item availability and credit card verification.

Orders placed before 1:00 PM ET Monday through Friday will ship the same day and arrive the next business day.

Orders placed after 1:00 PM ET Monday through Friday will not ship the same day and require an additional day to process your order.

P.O. Boxes

John Hardy does not ship orders to P.O. Boxes and APO/FPO addresses.

 

International Shipping

We ship to over 200 countries worldwide via Shopify for a seamless cross-border experience.

Complimentary express shipping on all orders. To place an international order online, click the currency icon in the upper left corner of johnhardy.com and select the country of delivery from the list.

Please allow 2 – 3 business days to process and ship your order, pending inventory availability. Delivery estimate is 2 – 8 business days from the ship date, depending on the country of delivery. John Hardy does not ship on the weekends or US holidays. To ensure the secure delivery of your order, we do not ship to PO boxes.

All duties and taxes paid are nonrefundable.

For FAQ regarding International shipping, click here.

 

The JOHN HARDY warehouse will be closed on the following dates.  Normal shipping schedules will resume the next business day.

Monday, January 1, 2024

New Year's Day (Observed)

Monday, February 19, 2024

President's Day

Monday, May 27, 2024

Memorial Day

Thursday, July 4, 2024

Independence Day

Monday, September 2, 2024

Labor Day

Thursday, November 28, 2024

Thanksgiving Day

Monday, December 25, 2024

Christmas Day

Due to the nature of our designs and orders being fulfilled from multiple locations, please note that some items are on backorder or not guaranteed in stock. If the item you selected is not available at the time of processing, a representative from our Client Care team will contact you.

For questions or further assistance, contact ClientCare@johnhardy.com or call 1-888-838-3022.

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