1. Transactions

John Hardy reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation. John Hardy reserves the right, at its sole discretion, to limit the quantity of items purchased if they appear to be placed by dealers, resellers or distributors. In the event that a product is listed at an incorrect price, John Hardy shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and/or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, John Hardy will promptly issue a credit to your credit card account in the amount paid at the incorrect price.

2. Delivery Dates

John Hardy endeavors to adhere to any stated delivery dates. However, such dates are estimates only and John Hardy shall not be liable for loss, damage, or expense resulting from any delay whether such circumstances are beyond John Hardy’s control or otherwise.

3. Copyright

All content and materials on the Site, such as text, graphics, logos, button icons, images, audio clips and software, are owned, controlled or licensed by John Hardy and protected by U.S. and international copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance of the content of the Site is strictly prohibited.

4. Our Right to Use Content

You do not have to submit anything to us, but if you choose to submit any content (“User Content”) to the Site, it will be deemed non-proprietary and non-confidential and may be used by us, our affiliates or others without restriction. You represent and warrant that you own or otherwise control any and all rights in and to the User Content that you submit and that our public posting and use of that User Content will not infringe or violate the rights of any third party in any manner, including without limitation any privacy rights, publicity rights, copyrights, contract rights or any other intellectual property or proprietary rights. By submitting, sending, posting, uploading, modifying or otherwise providing information, material, or any other communication to us including User Content, whether solicited or unsolicited, you grant us and our designees the royalty-free, fully paid, unrestricted, worldwide, perpetual, irrevocable, non-exclusive, and fully transferable, assignable, sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, improve, distribute, commercialize, perform, or display such User Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for any purpose, including, without limitation, advertising and promotional purposes, reproduction, transmission, publication, broadcast and posting without any further consent by you or notice, credit and/or compensation to you or any third parties. You also hereby do and shall grant each user of the Site a non-exclusive license to access your User Content through the Site, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Content. We and our designees also have the right, but not the obligation, to use your user name (and real name, image, likeness or other identifying information, if provided in connection with User Content), and location (such as city, state, country) in connection with broadcast, print, online or other use or publication of your User Content. We and our designees may use or otherwise transfer, remove or dispose of any and all User Content without restriction and users of the Site shall not be entitled to any compensation whatsoever for any such use, transfer or disposition of User Content by us. Notwithstanding the foregoing, personally identifiable data, if any, included in User Content shall be handled in accordance with our Privacy Policy.

5. Trademarks

All trademarks, logos, service marks and trade names are proprietary to John Hardy or other respective owners that have granted the Site the right and license to use such intellectual property.

6. Third Party Websites

You may be able to link to third party Websites, services or resources on the Internet from the Site, and third-party Websites, services or resources may contain links to the Site (collectively, “Linked Sites”). We are not responsible for the content, availability, advertising, products, services or other materials of any such Linked Sites, or any additional links contained therein, and our inclusion of links to the Linked Sites on the Sites does not imply that we endorse or approve of any materials contained on, or accessible through, the Linked Sites. In no event shall we be liable, directly or indirectly, to you or any other person or entity for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed through these Linked Sites.

7. Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "as is" basis without warranties of any kind. To the maximum extent permitted by law, all representations and warranties, express or implied, with respect to such information, services, products and materials, including, but not limited to, warranties of merchantability or fitness for a particular purpose, title, non-infringement, freedom from computer virus and implied warranties arising from course of dealing or course of performance are disclaimed. In addition, the company and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. John Hardy is not responsible for typographical errors. Price and availability information is subject to change without notice.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOHN HARDY SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, MULTIPLE, PUNITIVE OR OTHER INDIRECT DAMAGES, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, AND WHETHER OR NOT FOR BREACH OF CONTRACT, NON-CONTRACTUAL FAULT, WARRANTY FOR HIDDEN DEFECTS OR OTHERWISE, AND WHETHER OR NOT JOHN HARDY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF JOHN HARDY ARISING OUT OF THESE TERMS AND CONDITIONS SHALL BE LIMITED TO THE SUM OF THE PURCHASE PRICE FOR THE RELEVANT PRODUCT(S) YOU PURCHASED.

NOTHING IN THESE TERMS AND CONDITIONS WILL EXCLUDE OR LIMIT OUR LIABILITY TO YOU FOR ANY DAMAGES CAUSED BY OUR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, OR FRAUD, DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, OR FOR ANY OTHER LIABILITY WHICH MAY NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. THESE TERMS AND CONDITIONS SHALL ALSO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

9. Applicable Law

By visiting this Site, you agree that any dispute, claim, action, cause of action, issue or request for relief between you and John Hardy arising out of or relating to these Terms and Conditions, your visit to this Site, or to products purchased on or through this Site (collectively, “Disputes”) will be governed by and construed in accordance with the laws of the State of New York, without giving effect to any conflict of laws principles that may provide for the application of the law of another jurisdiction. You and we irrevocably consent to the exclusive jurisdiction and venue of the state and federal courts in New York County, New York for all Disputes that are heard in court.

10. Dispute Resolution / Binding Arbitration

You and we agree to submit all Disputes to confidential arbitration in the State of New York on an individual and purely bilateral, non-class/non-representative basis. Arbitration on an individual basis is the exclusive remedy for any Disputes that might otherwise be brought on a class, collective, or representative basis between you and John Hardy. YOU AND WE WAIVE OUR RIGHT TO A JURY TRIAL.

This agreement to arbitrate will be governed by the Federal Arbitration Act, 9 U.S.C. § 1 (the “FAA”) and shall be governed by the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes (collectively, “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by these Terms, and will be administered by the AAA. The AAA Rules are available online at www.adr.org or by calling the AAA at 800.778.7879. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

You and John Hardy shall select a mutually agreeable arbitrator from the AAA. If we cannot agree within thirty (30) days after a request for arbitration is submitted, a single arbitrator will be selected by the AAA. Unless otherwise precluded by law, you and John Hardy shall each separately pay your or its own attorneys’ fees and costs.

Notwithstanding the above, if the Dispute concerns a matter for injunctive or other similar relief that is appropriate under applicable law, for instance the enforcement or validity of our, or our licensor’s, intellectual property rights, we may seek such injunctive or other similar relief in any state or federal court of competent jurisdiction, whether or not it is in the State of New York.

11. Limitation on Disputes

You agree that regardless of any statute or law to the contrary, any Dispute must be filed within one (1) year after the occurrence of the event or facts giving rise to a Dispute or you waive the right to pursue any Dispute based upon such event or facts forever.

12. Waiver

Our failure to enforce any right or provision in these Terms and Conditions will not constitute a waiver of such right or provision. A waiver must be in writing and signed by the party giving the waiver.

13. Severability

You agree that if any provision in these Terms and Conditions is found to be invalid, unenforceable, or void, that provision shall be struck and the remainder of these Terms and Conditions shall remain in full force and effect consistent with applicable law. However, in the event the provisions waiving or precluding class arbitration proceedings are found to be invalid, unenforceable or void for any reason, the entire agreement to arbitrate shall be void.

14. Promotional Terms and Conditions

Welcome Offer Terms & Conditions: Receive 10% off your next purchase with email or SMS sign up. Offer valid fourteen (14) days from sign up on JohnHardy.com, by phone at 1.212.343.9000 or in our John Hardy Soho, John Hardy Rockefeller Center or John Hardy Miami boutiques only. Promotion is not applicable towards the purchase of gift cards. Valid only on full-price merchandise, excluding styles that are part of our Artisan Series. No adjustments on previously made purchases. Promotion not applicable towards tax or VAT and/or shipping and handling, and not combinable with other offers unless otherwise expressly stated. Must enter code at cart or checkout to redeem. One-time use only; one per customer. Privacy Policy & Terms apply.

 *Receive 20% off your next purchase with email or SMS sign up, valid 11/27/2024 12:00AM ET to 12/02/2024 11:59PM PT only with your welcome offer on JohnHardy.com, by phone at 1.212.343.9000 or in our John Hardy Soho, John Hardy Rockefeller Center or John Hardy Miami boutiques only. Promotion is not applicable towards the purchase of gift cards. Valid only on full-price merchandise, excluding New Arrivals, and styles that are part of our Artisan Series. No adjustments on previously made purchases. Promotion not applicable towards tax or VAT and/or shipping and handling, and not combinable with other offers unless otherwise expressly stated. Must enter code at cart or checkout to redeem. One-time use only; one per customer. Privacy Policy & Terms apply.

Subscriber 20 Terms & Conditions: Receive 20% off your next purchase, valid 11/27/2024 12:00AM ET to 12/02/2024 11:59PM PT on JohnHardy.com or in our John Hardy Soho, John Hardy Rockefeller Center or John Hardy Miami boutiques only. Promotion is not applicable towards the purchase of gift cards, e-gift cards or corporate gifting orders. Valid on full-price merchandise only, excluding New Arrivals and our Artisan Series Collection. No adjustments on previously made purchases. Promotion not applicable towards tax or VAT and/or shipping and handling. Must be subscribed to John Hardy marketing emails or marketing text messages to receive; not combinable with other offers unless otherwise noted. Must enter code at cart or checkout to redeem. One-time use only; one per customer. Privacy Policy & Terms apply.

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Holiday Gift with Purchase Terms & Conditions: Receive a complimentary gift with qualifying purchase over $995 USD, before tax or VAT and/or shipping and handling. Offer only valid for shipments to United States starting 12/9/2024 12:00AM ET on JohnHardy.com, by phone at 1.212.343.9000 or in our John Hardy Soho, John Hardy Rockefeller Center or John Hardy Miami boutiques only, while supplies last. No adjustments on previously made purchases. Promotion not combinable with other offers unless otherwise noted. Complimentary gift is final sale and cannot be returned, exchanged, or substituted. Must add complimentary gift to cart for qualifying purchases. One-time use only; one complimentary gift per customer per qualifying purchase. Privacy Policy & Terms apply.

Holiday Gift Card Terms & Conditions: Receive a discount on your next purchase. The discount amount and minimum purchase requirement will be specified in the promotion details you received. Promotion is not applicable towards purchase of e-gift cards or corporate gifting orders. Valid on full-price merchandise only, excluding styles that are part of our Artisan Series collection. One-time use only; one per customer, and not combinable with other offers unless otherwise expressly stated. Must enter code at checkout to redeem. No adjustments on previously made purchases, and not valid on exchanges or returns. Promotion not applicable towards tax and/or shipping and handling, and not redeemable for cash. Promotional value will be applied evenly across all products purchased. If you decide to return one or more products purchased as part of the promotion, you will be refunded the discounted amount paid for the product(s), even if total purchase amount after the return meets the qualifying threshold, unless ALL qualifying products are returned. Offer valid 11/15/2024 12:00AM ET to 12/31/2024 11:59PM ET on johnhardy.com or in our John Hardy Soho, John Hardy Rockefeller Center or John Hardy Miami boutiques only. Privacy Policy & Terms apply.